At pantas99, your privacy is not just a legal requirement — it is the foundation of the trust you place in us. This document transparently explains how we collect, use and protect the personal data of every member.
Updated: 1 January 2026Pantas99 (operating under the domain pantas99.win) is an online entertainment platform that treats every user's privacy as a non-negotiable priority. This Privacy Policy is prepared in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA) and the highest international data protection standards.
This policy clearly explains what information we collect when you register and use the pantas99 platform, how that information is used, with whom it is shared (if any), and what choices and rights you have regarding your personal data.
By registering or continuing to use the pantas99 platform, you agree to the terms stated in this Privacy Policy. If you do not agree, please discontinue use of the platform and contact us to close your account.
Pantas99 is committed to acting with honesty and transparency in all matters relating to user data. We do not sell, rent, or trade your personal information to any third party for marketing or commercial purposes.
We collect your personal information through several different methods depending on how you interact with the pantas99 platform. The information collected can be divided into several main categories:
In certain situations, we may receive information from payment service providers such as FPX, DuitNow and digital wallets to verify your identity and transactions. This information is used solely for verification and compliance purposes.
We only collect information that is truly necessary to provide a safe and quality service. No additional irrelevant information will be collected without your explicit consent.
| Data Type | Purpose of Collection | Retention Period |
|---|---|---|
| Identity Information | Account verification & KYC | 5 years after account closure |
| Transaction Data | Payment processing & auditing | 7 years (legal requirement) |
| Game Activity Data | Game fairness & support | 3 years |
| Technical Data (IP, Device) | Security & fraud detection | 12 months |
| Communication Data | Customer support records | 2 years |
Every piece of information we collect is used for a specific and legitimate purpose. pantas99 does not use user data for purposes unrelated to platform operations or that could harm your interests.
Pantas99 will not use your data to make automated decisions that negatively affect you without human intervention. Any significant account-related decisions will involve a review by our team.
Pantas99 employs industry-grade security infrastructure to ensure your personal data is always protected from unauthorised access, misuse, or loss.
Your personal data is stored on secure servers that comply with international security standards. In some situations, data may be processed or stored in data centers located outside Malaysia. In such cases, we ensure a level of protection equivalent to or higher than that required by Malaysia's PDPA is fully complied with.
While we take all reasonable precautions, no security system can guarantee 100% complete protection. We encourage you to do your part by keeping your password and account information confidential.
Pantas99 does not sell, rent, or disclose your personal information to third parties for marketing purposes. However, in the day-to-day operation of the platform, there are limited situations where we need to share data with certain parties:
We share necessary data with service providers who assist in platform operations, including payment gateway providers, licensed game providers, identity verification services and technical infrastructure providers. All these providers are bound by strict confidentiality agreements and may only use your data for the specified purposes.
We may disclose your personal information if required by law, court order or direction from lawful authorities. In such situations, we will notify you if permitted by law to do so.
In the event of any corporate restructuring, merger or acquisition, user data may be transferred as part of business assets. You will be notified and given appropriate options in such situations.
All data sharing with third parties is governed by valid agreements and complies with PDPA requirements. We have never sold and will never sell your data for any commercial purpose.
Pantas99 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.
You can control cookie settings through your web browser. Please note that disabling certain cookies may affect platform functionality. For more details on managing cookies, refer to your web browser documentation.
As a registered pantas99 player, you have the following rights regarding your personal data under Malaysia's PDPA and the privacy principles we uphold:
You have the right to request a copy of the personal data we hold about you. Requests will be processed within 21 working days.
If your data is inaccurate or outdated, you have the right to request correction. Updates can be made through account settings or customer support.
You may request deletion of data in certain situations, subject to mandatory legal retention requirements.
You may request that we restrict how your data is processed in certain situations while investigations or disputes are resolved.
You have the right to receive your personal data in a machine-readable format for transfer to other services if required.
You have the right to object to the processing of your data for specific purposes including direct marketing at any time.
To exercise any of the above rights, contact our privacy team by email at [email protected], clearly stating your request along with your account number. We will respond within 14 business days.
Pantas99 is a platform strictly restricted to individuals aged 21 and above. We do not knowingly collect or process personal data of anyone under the age of 21.
Should we discover that we have inadvertently collected data from individuals who do not meet the minimum age requirement, we will immediately take the following steps:
Parents or guardians who believe their child has registered at pantas99 without permission are requested to contact us immediately through our support channels.
The pantas99 platform integrates with several third-party services for smooth operations, including game providers and payment gateways. When you interact with these third-party components, the respective provider's privacy policy may apply to the processing of that data.
Pantas99 is not responsible for the privacy practices of third-party services that operate separately from our platform. We encourage you to read the relevant provider's privacy policy if you have any concerns.
We choose to work only with third-party providers who have high privacy and security standards. All providers are required to sign data processing agreements that comply with PDPA requirements.
Pantas99 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our operational practices, new legal requirements, or feedback from our player community.
When material amendments occur, we will notify you via:
The "Updated" date at the top of this document reflects the date of the latest amendment. Continued use of the platform after an amendment takes effect will be considered your acceptance of the updated policy.
If you have any questions, concerns or complaints regarding how pantas99 handles your personal data, our privacy team is ready to assist.
We are committed to responding to all privacy-related inquiries within 14 working days. For more complex complaints, we will provide progress updates within that period and full resolution within 30 working days.
If you are not satisfied with our response, you have the right to lodge a complaint with the Personal Data Protection Commissioner of Malaysia through the official channels provided by the Ministry of Communications and Digital.
Privacy isn't just a compliance checkbox for us — it's how we honour the trust you place in pantas99 every day.
Every bit of data moving between your device and pantas99 servers is secured with 256-bit SSL encryption — the same standard used by major banks in Malaysia.
Your personal information has never been and will never be sold, rented or shared with third-party advertisers. Your data is used solely for platform operations.
Only specifically authorized personnel can access player data, and every access is logged and audited automatically to ensure no misuse occurs.
All our data handling practices are designed to fully comply with the Personal Data Protection Act 2010 (PDPA) in force in Malaysia.
You have the right to request deletion of your personal data from our systems, subject to legal retention requirements that the platform must comply with.
Our automated security systems monitor for cyber threats, intrusion attempts, and suspicious activity around the clock — every day, without interruption.